Privacy Policy

Last updated: September 23, 2025

Limoncello Pergola, as the operator of the pergola-roofs.ro website, is committed to protecting the privacy of your personal data. This policy describes how we collect, use, and protect the information you provide to us, in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation - GDPR).

1. What Data Do We Collect?

We collect personal data in the following situations specific to our activity:

Through Order/Quote Forms: When you fill out a form for a product (from the /products page) or a service (from the /services page), or the contact form, we collect the information you enter (details about the product/service/message). At the end of the process, your contact details such as full name and email address are **optional**.
Automatically, through site navigation: We may collect non-personal data, such as IP address, browser type, and visited pages, through cookies, to improve the site experience. Further details are available in our Cookie Policy.

2. Purpose and Legal Basis of Processing

We process your data for the following legitimate purposes:

To process orders and quote requests: Your data is essential to respond to your requests. The information from the form is securely transmitted to an email address owned by Limoncello Pergola, from where it is handled by our representatives to contact you, provide the requested information, and process the order. The legal basis is the need to take pre-contractual steps at your request (Art. 6(1)(b) GDPR). For optional data like your name and email, the legal basis is your consent, expressed by voluntarily submitting the form (Art. 6(1)(a) GDPR).
To improve our services: The automatically collected data helps us understand how the site is used and to optimize its functionality and content. The legal basis is our legitimate interest in providing a quality online experience (Art. 6(1)(f) GDPR).

3. Data Storage Period

We will store your personal data only for the period necessary to fulfill the purposes for which it was collected. Data provided through forms will be kept for the period necessary to complete the quoting/ordering process and for a reasonable subsequent period for internal record-keeping purposes, but no longer than 3 years from the last contact, unless legislation (e.g., tax laws, in case of invoicing) requires a longer period.

4. Your Rights

Under GDPR, you have the following specific rights regarding your data:

The right of access to data: You can request a copy of the personal data we hold about you.
The right to rectification: You can request the correction of any inaccurate or incomplete data.
The right to erasure ("the right to be forgotten"): You can request the deletion of your data, under the conditions of the law.
The right to restriction of processing: You can request to limit how we process your data.
The right to object: You can object to the processing of your data in certain circumstances.
The right to lodge a complaint: You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise these rights, please contact us using the details available on the site.

5. Data Security

We have implemented appropriate technical and organizational measures (such as secure SSL connections and strict internal procedures) to protect your data against unauthorized access, alteration, or destruction.

6. Disclosure of Data to Third Parties

Limoncello Pergola will not sell or rent your data to third parties. The data from the forms reaches a company email address; the email service provider (e.g., Google, Microsoft) acts as a technical processor (data processor), contractually obligated to ensure data security, without using it for its own purposes. Data may be disclosed to public authorities only if there is a legal obligation to do so.